Knowledgebase
Knowledgebase
Ask a Question
Search:     Advanced search
Knowledgebase
folderFAQ
folderGetting Started
folderTroubleshooting
folderNetwork Edition
TimeClockpro Knowledgebase
Categories
 
folder FAQ (1)
 folder Getting Started (7)
 folder Troubleshooting (16)
folder Network Edition (6)


Most viewed
 
document My License Key won't validate, what am I doing wrong?
Check to ensure you have entered ALL the License Key information EXACTLY (case sensitive, spaces, etc.) as we provided in your order confirmation...
11 Dec, 2009
document Known Issues
TimeClockpro 4.0 was officially released on August 1, 2009. Even though we do on-going and thorough testing, issues always surface when software...
15 Jun, 2010
document I am updating from version 3 to 4. Can I convert my version 3 time clock data to version 4
The formatting of the data within TimeClockpro 4 has changed significantly from version 3. Vacation, sick leave are submitted, recorded and tracked...
09 Nov, 2009
document How and where do I enter my License Key?
When you purchased a License Key for TimeClockpro 4 at www.TimeClockpro.com, you received an email from Affinity Software with your License...
11 Dec, 2009
document When I try to open TimeClockpro, it says the file is damaged and needs to be recovered. What do I do?
It’s possible, if the computer hosting TimeClockpro crashes or is turned off while data is being written in TimeClockpro, for the data file to be...
28 Dec, 2009
Recent articles
 
document Why do we get the message "Data Entry Error. Your attempt to save changes to the current record or request failed because of the following: Invalid Numeric value in field "EmployeeID"?
Employee PIN's (Personal Indentification Numbers) are restricted to numeric characters only. The error is generated if a letter or any character...
26 Jul, 2010
document Why does the Timekeeper get the error: "Record in use. Your attempt to edit the record failed because another user is currently using the record."?
That error is generated if two individuals are trying to modify the same record at the same time - either an employee time clock record or an...
26 Jul, 2010
document Why are employees having trouble getting TimeClockpro to open in their browser?
Follow the "Set Up Instructions" provided with the Network Edition download to create the link you give to employees to use to open...
16 Jun, 2010
document Why am I unable to access the Network Edition of Timeclockpro via web browser from another workstation?
TimeClockpro must be open and running on the workstation that is hosting it in order for access to be available via web browsers.
16 Jun, 2010
document Known Issues
TimeClockpro 4.0 was officially released on August 1, 2009. Even though we do on-going and thorough testing, issues always surface when software...
15 Jun, 2010
RSS
Powered by KBPublisher (Knowledge base software)