Is TimeClockPro compatible with Windows Vista?
Our testing with Windows Vista has not found any compatibility issues. Test our free Demo Edition, or if you purchase TimeClockPro and you have problems with Vista, contact us at support@timeclockpro.com.

What are the limitations of the Demo Edition of TimeClockPro?
The Demo Edition is fully functional, with a limited two-employee license and twenty time clock entries. Click here to download it.

Will the Demo time clock entries be retained when I purchase TimeClockPro?
When you purchase and install TimeClockPro, the demo files will be overwritten unless you rename the TimeClockPro folder which contains the Demo edition.

Is my purchase of TimeClockPro a one-time cost?
Yes. There are no annual subscription or registration fees. Your single one-time purchase allows you to continue using TimeClockPro year after year.

Is any other hardware, besides a computer, required to use TimeClockPro?
No. The TimeClockPro software is all you need.

Is there a way to set our workweek to start on a day other than Sunday or Monday?
Yes! You can set your workweek to begin on any day of the week. Click the “Company Info” button on the Admin Menu screen. Enter the date of the first day of any payroll period.

Is technical support available after I purchase TimeClockPro?
Yes. Free technical support is provided, should you need any, via email to all owners of record. Just email support@timeclockpro.com with your question or description of the problem along with your Registration Number. You'll receive a Registration Number when you purchase and download TimeClockPro. If we are unable to resolve your question or problem by email, we'll visit with you about the issue on the phone.

What's your Refund Policy?
We want you to be happy with your software purchase. That's why we invite you to try out our TimeClockPro product before you buy. You can download a fully functional copy of our software. If you have questions while you evaluate the software, please don't hesitate to contact our support staff at support@timeclockpro.com. Because of this free evaluation practice, we do not offer refunds on software purchases.

When I print timecards and reports, it seems like I have to exit TimeClockPro to get back to the main screen. Is there another way to get back to the Admin Screen or the Home Screen?
When you print timecards and reports, TimeClockPro will automatically take you back to the Admin Screen when it has done all the reports you checked. You don't have to actually print each report you selected (you can cancel individual reports when the print screen comes up), but you must go through all the reports you checked.

Do you have network server-based editions of TimeClockPro that allow employees to clock in and out on their own individual workstations?
Yes, we also have Multi-Workstation Editions of TimeClockPro. Click here for information and pricing.